Compare available plans

Find the plan that best fits your needs

We offer several options to make features and setup simple and personalized for each of your sites. Offer instant support and improve customer experience by selecting the features and prices that will work for you.

Key Features of Each Plan

Feature Basic Pro Deluxe Corporate
Websites 1 3 6 20
Departments 1 3 Unlimited Unlimited
Operators 1 3 Unlimited Unlimited
Live visitor information
Enhanced security
Support
Implementation options Widget, icon, text link Widget, icon, text link Widget, icon, text link Widget, icon, text link

Cost

Feature Basic Pro Deluxe Corporate
Monthy rate $19 $29 $49 $99
Desktop application (optional, one time payment) $59 $59 Included Included
Private Label (optional, one time payment) $69 $69 $69 Included

Rate reductions

Cost per quarter $52
(save $20)
$79
(save $32)
$134
(save $52)
$272
(save $100)
Cost per year $190
(save $38)
$290
(save $58)
$490
(save $98)
$990
(save $198)

Chat

Feature Basic Pro Deluxe Corporate
More than one chat at a time
Live Chat
Supports all Languages
Use on any computer
Simple Set-up, just copy and paste
Option for offline messages
Alert when a chat window is opened
Alert when your visitor is typing
View visitor’s chat before they hit send
Operators can contact each other
Operators can transfer a visitor to another operator

Marketing

Feature Basic Pro Deluxe Corporate
Live visitor information
Know when a visitor lands on your site
Automatically invite visitors to chat
Manually invite visitors to chat
Open a widget to invite visitors to chat
Show a lightbox to invite visitors to chat
Upload Operator pictures
Indicate online and offline chat availability

Customization & Settings

Feature Basic Pro Deluxe Corporate
Customize themes to integrate with your site
Use our available icons
Upload your own icons
Customize each website, department and operator with unique HTML code
Designate operators to more than one department
Personalize invite text
Personalize all texts
Personalize each field that visitors view

Reports & Data

Feature Basic Pro Deluxe Corporate
Record visitor activity
Map visitor’s location
Advanced statistics and reporting
Track Operator data
Record and review past chat for recurring visitors
Search past chat history text

Helpful Features

Feature Basic Pro Deluxe Corporate
Print transcript
Email transcript
Add notations to text transcripts
Predetermined messages